Legal Notice

Lire en français

This translation is provided for information only; the French version prevails.

Preamble

Important: This English version is provided for informational purposes only. In case of any discrepancy or interpretation issue, the French version (« Mentions légales ») shall prevail.

These legal notices apply to all services published by SYNERGY PERFORMANCE, namely:

  • The website and web application accessible at synergyperformance.fr and its subdomains (including coach, athlete and coaching areas);
  • The mobile application Synergy Performance available on iOS and Android.

Hereinafter collectively referred to as “the Services”.

Use of the Services is also subject to our Terms of Use, our Privacy Policy and our Cookie Policy.

1. Publisher

  • Corporate name: SYNERGY PERFORMANCE
  • Legal form: French simplified joint-stock company (SAS)
  • Share capital: EUR 1,000
  • Registered office: 60 rue François 1er, 75008 Paris, France
  • Trade and Companies Register (RCS): Paris 938 496 056
  • SIRET number: 938 496 056 00012
  • EU VAT number: FR33 938 496 056
  • APE/NAF Code: 6201Z (Computer programming)
  • Contact email: [email protected]
  • Legal representative: Arnaud MARTINEZ, as Chairman
  • Publishing Director: Arnaud MARTINEZ

Our customer service is available by email at [email protected]. We endeavor to respond to all enquiries within a reasonable timeframe.

2. Data Protection Officer (DPO)

In accordance with Regulation (EU) 2016/679 of April 27, 2016 on the protection of personal data (“GDPR”), SYNERGY PERFORMANCE has appointed a Data Protection Officer:

To exercise your GDPR rights or for any question regarding the protection of your personal data, you may contact the DPO at the email address above.

Details of the data processing carried out by SYNERGY PERFORMANCE — including purposes, legal bases, retention periods and recipients — are set out in our Privacy Policy.

3. Service hosting

3.1 Website, web application and coaching platform

DigitalOcean, LLC
Address: 101 Avenue of the Americas, 10th Floor, New York, NY 10013-1905, United States of America
Website: https://www.digitalocean.com

The servers used are located within the European Union (Frankfurt region, Germany) to ensure data storage within the European Economic Area.

3.2 Backend (API) and database

DigitalOcean, LLC
Address: 101 Avenue of the Americas, 10th Floor, New York, NY 10013-1905, United States of America
Storage region: European Union (Frankfurt, Germany)

3.3 User file storage (photos, videos, avatars)

Cloudflare, Inc. — Cloudflare R2 service
Address: 101 Townsend Street, San Francisco, CA 94107-1934, United States of America
Website: https://www.cloudflare.com
Storage region: European Union (EU jurisdiction option enabled)

3.4 Content Delivery Network (CDN)

Cloudflare, Inc.
Address: 101 Townsend Street, San Francisco, CA 94107-1934, United States of America

3.5 Mobile application distribution

iOS — App Store
Apple Distribution International Limited
Hollyhill Industrial Estate, Hollyhill, Cork, Ireland
Phone: +353 (0)21 428 4000

Android — Google Play
Google Ireland Limited
Gordon House, Barrow Street, Dublin 4, Ireland
Phone: +353 (0)1 543 1000

Over-The-Air (OTA) updates of the mobile application
Expo, Inc. — EAS Update service
650 Castro Street, Suite 120-128, Mountain View, CA 94041, United States of America
Website: https://expo.dev

3.6 Data transfers outside the European Union

Data transfers to providers located outside the European Union are framed by the Standard Contractual Clauses adopted by the European Commission, and detailed in our Privacy Policy.

4. Intellectual property

4.1 Trademark

SYNERGY PERFORMANCE® is a trademark registered with the French National Institute of Industrial Property (INPI):

  • Filing number: 5107536
  • Filing date: December 20, 2024
  • Nice Classification class: 42 (Scientific and technological services, computer and software design and development)

Any unauthorized reproduction or use of this trademark constitutes counterfeiting punishable under the French Intellectual Property Code.

4.2 Content

All elements making up the Services (texts, images, graphics, logo, icons, sounds, videos, software, layout, source code, database, general structure) are the exclusive property of SYNERGY PERFORMANCE SAS.

Excluded from this exclusive ownership are the contents posted by users themselves (published training programs, shared recipes, progress photos, community posts, comments, etc.) which remain the property of their authors, subject to the licenses of use granted to SYNERGY PERFORMANCE as defined in the Terms of Use.

4.3 Design and credits

The Services have been entirely designed and developed in-house by the teams of SYNERGY PERFORMANCE SAS. All visuals, illustrations and photographs used on the Services are the property of SYNERGY PERFORMANCE SAS.

5. Consumer mediation

In accordance with Articles L. 611-1 et seq. of the French Consumer Code, SYNERGY PERFORMANCE is currently in the process of joining an approved consumer mediator. The mediator's contact details will be published in these notices upon completion of the membership.

In the meantime, and in any event, consumer users may also use the European Online Dispute Resolution (ODR) platform provided by the European Commission, accessible at the following address: https://ec.europa.eu/consumers/odr/

6. Personal data and cookies

The processing of personal data of users of the Services is governed by our Privacy Policy, in accordance with the GDPR and the French Data Protection Act of January 6, 1978 (Law No. 78-17), as amended.

The use of cookies and other tracking technologies is governed by our Cookie Policy, in accordance with Directive 2002/58/EC (the “ePrivacy Directive”) and the recommendations of the French Data Protection Authority (CNIL).

Any user has the right to lodge a complaint with the CNIL:

  • Postal address: 3 Place de Fontenoy, TSA 80715, 75334 Paris CEDEX 07, France
  • Phone: +33 1 53 73 22 22
  • Website: https://www.cnil.fr

7. Governing law and jurisdiction

These legal notices and the use of the Services are governed by French law.

Any dispute relating to their interpretation, performance or consequences shall, in the absence of prior amicable resolution, fall under the exclusive jurisdiction of the courts within the jurisdiction of the Paris Court of Appeal, subject to the mandatory provisions applicable to consumers allowing them, where applicable, to bring proceedings before another jurisdiction.

8. Contact

For any question regarding these legal notices or the Services, you may contact us:

Email: [email protected]

Postal mail:
SYNERGY PERFORMANCE
60 rue François 1er
75008 Paris
France